RPA bot owners and administrators know that because bots are fragile and frequently break, support and maintenance costs are a hidden obstacle to achieving the targeted ROI for their automation programs.
Industry experts are reporting that each new bot requires 200 to 300 hours of support annually, and that maintenance of existing bots is diverting resources from the development of new bots. The experts say that “You can’t scale if you can’t effectively support.” And if you can’t scale, you can’t meet your ROI objectives.
In this webinar we:
- Addressed the core issues that are restricting enterprises from reaching scale in their automation programs
- Identified best practices that companies can use to avoid the obstacles to success that have plagued early generations of digital workforces
- Made suggestions on ways that companies can implement operations and production practices that make their bots more stable, productive, and successful