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Transforming End-User Service & Support

Transforming End-User Service & Support

Since the arrival of the first computers, service desks have been employees’ lifelines. When their essential desktop equipment has failed to perform, employees have turned to their company’s service desk, which in most companies is a core part of their IT...
eBook: Your Roadmap to Fully Scalable RPA Management

eBook: Your Roadmap to Fully Scalable RPA Management

Robotic automated processes are designed to make business more efficient, to help workers become more productive, and to enable organizations to save money. Yet, as beneficial as RPA can be as a business tool, there are inherent limitations. Monitoring and maintenance...