by Sophia Harris | May 11, 2021 | Blog, Digital Workplace
Sam Gross, ChoiceWORX CEO and Chief Product Officer In a typical Service Desk setting, most end-user experiences look something like this: A user experiences a problem with their device, and they see an error message on their screen. Next is a call to the Service...
by Laura Hadley | Apr 12, 2021 | Blog, Digital Workplace
By Sam Gross, CEO and Chief Product Officer of ChoiceWORX As CIOs look toward 2021 and beyond, they are asking themselves an important question: if the IT support desk model stays the same, will they be able to meet the demands of a post-pandemic world and survive –...
by Laura Hadley | Apr 9, 2021 | Digital Workplace, Use Cases
Save money, boost production and fully automate your IT service desk using WORX for Digital Workplace, our AI-fueled digital labor solution. Read the use case summary here:...
by Laura Hadley | Apr 1, 2021 | Digital Workplace, eBooks
Reinventing the Service Desk. Digital Labor for IT Support & Service. Dive deep into the world of autonomous remediation as it relates to improving the IT Service Desk business model and end-user...
by Brayan Barrios | Mar 21, 2021 | Digital Workplace, RPA Bot Management, Videos
Until now, RPA management was costly and time-consuming. ChoiceWORX has devised an elegant solution to the challenge of managing a massive array of automated processes: Use digital labor to manage bots. Here’s how it works: 1. The bot manager keeps a “bot’s eye view”...
by Brayan Barrios | Mar 21, 2021 | Digital Workplace, RPA Bot Management, Webinars
Tech organizations are feeling overwhelmed, and who could blame them? They’re being overrun with common pain points like high labor costs, time-consuming bot management, and poor end-user experience – because they’re relying too heavily on valuable people for...
