by Shubho Chatterjee | May 11, 2022 | Blog
Robotic Process Automation (RPA) is a business process automation technology based on software robots (bots) or artificial intelligence (AI)/digital workers. RPA is software module robots, in contrast to hardware robots used in manufacturing production lines or...
by Sophia Harris | May 11, 2021 | Blog, Digital Workplace
Sam Gross, ChoiceWORX CEO and Chief Product Officer In a typical Service Desk setting, most end-user experiences look something like this: A user experiences a problem with their device, and they see an error message on their screen. Next is a call to the Service...
by Sophia Harris | Apr 30, 2021 | Blog, RPA Bot Management
Who is watching your bots? ChoiceWORX co-founder Frank Casale encouraged viewers to ask this question within their organization in a recent episode of Hype & Hyperautomation with Eric Hochstein, Vice President of Business Development at ChoiceWORX. Frank and Eric...
by Laura Hadley | Apr 12, 2021 | Blog, RPA Bot Management
Robotic process automation (RPA) has become a staple item in the IT toolbox, like safety goggles or work gloves: You just can’t do the job right without it. Automated processes aren’t going anywhere any time soon. That’s because in theory, automation enables greater...
by Laura Hadley | Apr 12, 2021 | Blog, Digital Workplace
By Sam Gross, CEO and Chief Product Officer of ChoiceWORX As CIOs look toward 2021 and beyond, they are asking themselves an important question: if the IT support desk model stays the same, will they be able to meet the demands of a post-pandemic world and survive –...
by Laura Hadley | Apr 12, 2021 | Blog, RPA Bot Management
When Intelligent Automation leader Michael Engel approached ChoiceWORX to help PwC solve its automation challenges, we were very happy to help. After all, Michael introduced me to fellow co-founder Sam Gross a few years back. So in a way, he helped make ChoiceWORX...
