by Laura Hadley | Apr 12, 2021 | eBooks
Since the arrival of the first computers, service desks have been employees’ lifelines. When their essential desktop equipment has failed to perform, employees have turned to their company’s service desk, which in most companies is a core part of their IT...
by Laura Hadley | Apr 9, 2021 | Digital Workplace, Use Cases
Save money, boost production and fully automate your IT service desk using WORX for Digital Workplace, our AI-fueled digital labor solution. Read the use case summary here:...
by Laura Hadley | Apr 1, 2021 | Digital Workplace, eBooks
Reinventing the Service Desk. Digital Labor for IT Support & Service. Dive deep into the world of autonomous remediation as it relates to improving the IT Service Desk business model and end-user...